Report an image or rights issue

Report an image

If a result shows you, infringes someone’s rights, or contains harmful material, you can report it without creating an account. Send the output reference or a brief description that helps locate it. Explain the issue and, where relevant, your relationship to the rights holder. You do not need to send another copy of intimate or harmful material.

Email an image report.

Sahnezen reviews reports and may restrict access where appropriate. Where possible, you will receive a decision. To ask for review, reply to the decision with the reference and the part you believe should be reconsidered.

Missing purchase or output

Check you are using the same Sahnezen and store accounts as before. For a missing purchase, try Account → Restore purchases. For a missing image, check the status of the shoot in Gallery before starting another one.

If the issue continues, email support with your platform, the date, the order or output reference and what you see on screen. Leave out passwords, full payment details and unrelated images.